By business support

Finance	Frank Lewitt National director of finance Tel: 0161 236 2002

Human resources & training	Elaine Hay Head of human resources & training Tel: 020 7865 8520

Information services	Helen Cafferata National information manager Tel: 020 7865 8528

Information technology	Frances Evans Head of information technology Tel: 020 7638 2811

Marketing	Linda Coppell Head of marketing Tel: 0151 236 2002